MAM TAXI SERVICE uses your information only to answer enquiries, arrange transport, provide customer care and operate our website responsibly.
1. Information we collect
- Contact details such as your name, email address, telephone number, WhatsApp number and country.
- Trip details such as pick-up and drop-off locations, travel dates, flight number, hotel, passenger count, luggage and vehicle preferences.
- Messages, special assistance requests and other information you choose to provide.
- Basic technical information such as device, browser, IP address, referring page and website activity when analytics or advertising tools are enabled.
2. How we use information
- To review, quote, confirm and provide your requested taxi or tour service.
- To contact you about your booking, changes, pick-up or customer support.
- To protect the website, prevent spam and improve our services.
- To measure website and advertising performance where permitted.
- To comply with applicable legal, accounting and safety obligations.
3. Legal basis and consent
We process information to take steps requested by you before a booking, perform an agreed service, meet legal obligations, protect legitimate business and safety interests, and—where required—based on your consent. You may withdraw consent for optional processing at any time.
4. Sharing information
We may share only the information needed with assigned drivers or team members and service providers that help us operate bookings, email, hosting, security, analytics or advertising. If you contact us through WhatsApp, LINE, Facebook or another platform, that provider processes information under its own policy. We do not sell your personal information.
5. Cookies and advertising
Our website may use essential storage and, when enabled, analytics or advertising technologies such as Google services. These tools may use cookies or similar identifiers to measure visits and advertising results. Please read our Cookie Policy for more information and available controls.
6. Retention and security
We keep information only as long as reasonably needed for bookings, customer support, dispute prevention, accounting and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission is completely secure.
7. Your privacy rights
Subject to applicable law, including Thailand’s Personal Data Protection Act (PDPA), you may request access, correction, deletion, restriction, objection, data portability or withdrawal of consent. We may need to verify your identity before completing a request.
8. International services and children
Some providers may process information outside Thailand with appropriate safeguards. Our booking service is intended for adults. A parent or guardian should make a booking involving a minor.
9. Contact us
For a privacy request, email mamtaxiservice@gmail.com or contact MAM TAXI SERVICE at +66 92 854 3344.